How do I manage or cancel my Press Pass on iPhone or iPad?

If you subscribed through the App Store, open Settings on your device, tap your name, then tap Subscriptions and choose Historic Firsts. From there you can change or cancel your subscription at any time. Apple handles the billing, so cancellations take effect through your Apple account.

How do I manage or cancel my Press Pass on the web or Android?

If you subscribed on the website or through the Android app, sign in and visit the billing page from your account menu. You can update your payment method or cancel there, and your Press Pass stays active until the end of the period you already paid for.

How do I delete my account?

Sign in, open Settings from your account menu, and use the Delete Account section at the bottom of your profile page. If you still have an active Press Pass, cancel it first so your subscription stops billing. Deleting your account permanently removes your data.

My stats or streak look wrong. What should I do?

Your stats live in your browser and sync to your account when you are signed in. Make sure you are signed in with the same account on every device. If something still looks off, email us and we will help you sort it out.

I found a mistake in a puzzle. How do I report it?

Email us with the date of the edition and the card in question. We review every correction and fix confirmed errors — this paper takes its corrections column seriously.

The Reader Service Desk

Support

Need a hand with Historic Firsts? The answers to the most common questions are below. For anything else — a billing problem, a lost account, a correction, or just a question — email us and a real person will reply.

Contact The Desk

Letters to the editor, bug reports, and billing questions:

[email protected]

We aim to reply within two business days.

Common Questions

How do I manage or cancel my Press Pass on iPhone or iPad?: If you subscribed through the App Store, open Settings on your device, tap your name, then tap Subscriptions and choose Historic Firsts. From there you can change or cancel your subscription at any time. Apple handles the billing, so cancellations take effect through your Apple account.
How do I manage or cancel my Press Pass on the web or Android?: If you subscribed on the website or through the Android app, sign in and visit the billing page from your account menu. You can update your payment method or cancel there, and your Press Pass stays active until the end of the period you already paid for.
How do I delete my account?: Sign in, open Settings from your account menu, and use the Delete Account section at the bottom of your profile page. If you still have an active Press Pass, cancel it first so your subscription stops billing. Deleting your account permanently removes your data.
My stats or streak look wrong. What should I do?: Your stats live in your browser and sync to your account when you are signed in. Make sure you are signed in with the same account on every device. If something still looks off, email us and we will help you sort it out.
I found a mistake in a puzzle. How do I report it?: Email us with the date of the edition and the card in question. We review every correction and fix confirmed errors — this paper takes its corrections column seriously.

The Fine Print

For details on how we handle your data, read the Privacy Policy. The rules of the road are in the Terms of Service.

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How To Play

Reader Subscription

Support

Contact The Desk

Common Questions

The Fine Print